Call-out Service

Stuck at home, no way to get the device to us, or just prefer the convenience? Call us and we’ll come to you — phones, laptops, tablets, home networks — sorted at your door.

Engineer en route

// TODAY'S VISIT

PC & Fonetech HQ

61 Sea Road, Fulwell · Departed

Your address

Arriving shortly · Laptop repair booked

Job complete

Tested before leaving

ESTIMATED ARRIVAL

~20 min

🚐

Home Visit Laptop Repair at Your Door Wi-Fi Setup Phone Repair Printer Setup Network Help New Device Setup Tablet Repair Home Visit Laptop Repair at Your Door Wi-Fi Setup Phone Repair Printer Setup Network Help New Device Setup Tablet Repair

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Laptop & PC Repairs

Slow machine, virus removal, screen issues, software problems, won't turn on — we carry common parts and tools to handle most laptop jobs on-site without taking the machine away.

⚡ Most jobs done on the visit

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Phone & Tablet Repairs

Screen replacements, battery swaps, charging port fixes — we bring screens and batteries for the most common iPhone and Samsung models. Call ahead to confirm your model is in stock.

⚡ Common models done same visit

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Wi-Fi & Home Networks

Slow speeds, devices dropping off, dead zones, router configuration, connecting smart TVs or printers — we'll come out, assess your setup and get everything working properly.

⚡ Same-visit setup

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Printer Setup

Printer won't connect to the network, won't print wirelessly from your phone, driver issues — we'll set it up properly at your home so it works from every device you need it to.

⚡ Same-visit

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New Device Setup

New laptop or computer that needs setting up? We'll come to you, transfer your files from your old machine, configure your accounts and software, and make sure you know how to use it.

⚡ Same-visit

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Security & Scam Recovery

Think you've been scammed, have a virus, or have suspicious activity on your machine? We'll come to you, check the device, clean it up and help you secure your accounts — at your pace.

⏱ Varies by situation

// How to book

Fixed In 3 Simple Steps

Booking a home visit is straightforward — call or WhatsApp and we’ll take it from there.

1. Call or WhatsApp

Ring or send a WhatsApp message. Tell us what’s wrong, what device it is, and roughly where you are. We’ll confirm if a home visit is the right option and give you an upfront estimate.

2. We arrange & visit

We’ll book a time that suits you. One of our engineers will come to you with the right tools and parts, assess the issue, confirm the final price, and carry out the repair.

3. Fixed & tested

We test everything before we leave so you know it’s working properly. You only pay when you’re satisfied. If extra parts are needed, we’ll arrange a follow-up or take it back to the shop.

// What Sunderland says

Real Reviews From Real People

We’ve been part of the Fulwell community for years. Here’s what our customers actually say about us

    
 
 
       Posted on Google  
   
   Arian Javanmiri71 
 
 
 
 Trustindex verifies that the original source of the review is Google. Are you Kurdish ?
  
 
      Posted on Google  
   
   Chris 
 
 
 
 Trustindex verifies that the original source of the review is Google. Went in when my phone was not charging, a big deal in this day and age. Had repaired it within two hours, fantastic service well recommended, great value
  
 
      Posted on Google  
   
   Daniel Smith 
 
 
 
 Trustindex verifies that the original source of the review is Google. Cleaned out the charging port. Also gave me a free rubber cover for the charging port.

excellent customer service.

advised me not to change phone screen just yet as it is slightly damaged on the side and wasn't worth changing.

edit to original post

I damaged my phone screen even more at work and took it back to the shop. They changed my Samsung S22 ultra screen for a brand new one in 12 hours. Amazing work thank you
  
 
      Posted on Google  
   
   George Johnson 
 
 
 
 Trustindex verifies that the original source of the review is Google. Always good service from here. Shown all the options for a car phone holder. Took them out the boxes and showed me how they all work. 👌
  
 
      Posted on Google  
   
   Carrie Carr 
 
 
 
 Trustindex verifies that the original source of the review is Google. Brilliant service been in lots for different phones and no items very honest and reasonable x
  
 
      Posted on Google  
   
   Simon Hanna 
 
 
 
 Trustindex verifies that the original source of the review is Google. Superb service, very friendly owner who is always helpful, going above and beyond expectations.
  
 
      Posted on Google  
   
   Roger Woolston 
 
 
 
 Trustindex verifies that the original source of the review is Google. Third time of my visiting for a completely different problem , this time ,with my laptop.
They couldn't fix it but after trying and trying it turns out it's beyond economical repair.
NO CHARGE!
Excellent people , top professionals

This was my second time of  using their services and their standards have not changed one bit.
Courteous , friendly , professional and not at all expensive.
My PC had a software problem which they fixed while I waited, I could not have possibly asked for more.
Highly recommended!
  
 
      Posted on Google  
   
   James Yeo 
 
 
 
 Trustindex verifies that the original source of the review is Google. Dropped my iPhone X for a new screen on Saturday 26th October 2024. Repaired extremely quickly at a very good price. Highly recommended for very quick and polite service.
  
 
      Posted on Google  
   
   David Lewis 
 
 
 
 Trustindex verifies that the original source of the review is Google. Quickly fixed phone for me, and supplied new charger very friendly and helpful would use again

Your review helps other people in Sunderland find a repair shop they can trust.

// Ready to get it fixed?

Walk In Today. Sorted Today

61 Sea Road, Fulwell, Sunderland · Mon–Sat · Free diagnostics · No appointment needed