Frequently Asked Questions

No — just walk in. For most screen and battery repairs, you can come straight to our shop on Sea Road and we'll get started right away. Calling ahead is helpful for complex jobs, but never required.

Most phone screen replacements take 30–45 minutes. Battery swaps and charging port repairs are similar. Laptop repairs and water damage recovery can take a bit longer — we'll always give you a realistic estimate upfront.

For screen, battery and port repairs — no. Your data stays completely safe. For software issues or serious water damage, we'll always try to preserve your data first, and we offer backup services before any major work begins.

Yes — all our repairs come with a warranty on parts and labour. If the same fault comes back, bring it in and we'll fix it. We use quality parts so this rarely happens, but the cover is there for your peace of mind.

Often yes. Water damage recovery depends on how quickly you bring the device in and how severe it is. We've saved plenty of phones people thought were dead — bring it in and we'll assess it for free.

Never. Diagnostics are always free at PC & Fonetech — we'll tell you exactly what's wrong before you spend a penny. If we can't fix it, you won't owe us anything.

We accept cash, card and mobile payments. You only pay once the repair is done and you're happy with it — no payment is taken before work begins.

Yes — we offer a pick-up and drop-off service. Give us a call on 0191 549 9833 or send us a WhatsApp message and we'll arrange something that suits you.