IT & Business Services
Wi-Fi dropping out, printer refusing to cooperate, new laptop needs setting up — if it involves technology and it’s frustrating you, we can help. Plain English, no jargon, fair prices.
→ Fixed: reinstalled driver
→ All devices connecting
Slow speeds, dead zones in the house, devices that won't connect — we configure routers, extend networks, and set up Wi-Fi properly so everything works from every room.
Printers that won't connect, won't print, or show inexplicable errors — we set up printers on home and office networks, install drivers, and sort wireless printing for all devices.
New email account, can't receive messages, Outlook issues, email on a new phone — we sort email on computers, phones, and tablets. All major providers covered.
Got a new laptop, phone, or tablet and not sure how to set it up? We transfer your data, configure accounts, install your software, and make sure it's ready to use — exactly how you need it.
Don't risk losing your photos, documents, or business data. We set up automatic backups using iCloud, Google Drive, OneDrive, or external drives — and make sure they actually work.
Think you've been scammed? Getting suspicious pop-ups? We check your device for threats, help you secure your accounts, and explain in plain English what happened and how to stay safe going forward.
Home Users & Small Businesses
We’ve helped everyone from retirees getting their first smartphone set up, to small businesses in Sunderland needing reliable IT support without a retainer contract.
- Setting up new phones, laptops, tablets
- Wi-Fi and home network troubleshooting
- Email and social media account help
- Printer setup and problems
- Online security — keeping yourself safe
- Backup your precious photos
- Staff device setup and configuration
- Business email on multiple devices
- Network setup for offices and shops
- Data backup strategies
- Virus and security incidents
- Hardware faults and upgrades
Describe It. We'll Sort It
No need to know the technical terms. Just tell us what’s wrong in plain language and we’ll take it from there.
1. Call or walk in
Tell us what's happening — what's the device, what's it doing wrong, what have you already tried? A quick description over the phone or in-store is all we need to give you a steer.
2. Free consultation
We'll give you a free initial assessment — either in-store or over the phone. We'll tell you what's likely wrong, how long it'll take, and what it'll cost before any work begins.
3. Sorted — and explained
Once fixed, we'll explain what was wrong and what we did in plain English. We won't just hand it back and say "it works now" — we'll make sure you understand what happened.
Real Reviews From Real People
We’ve been part of the Fulwell community for years. Here’s what our customers actually say about us
Your review helps other people in Sunderland find a repair shop they can trust.
Walk In Today. Sorted Today
61 Sea Road, Fulwell, Sunderland · Mon–Sat · Free diagnostics · No appointment needed